Terms of service

Terms & Conditions

Welcome to LYBA! By accessing or placing an order on our website, you agree to the following terms and conditions:

🛍️ Order Acceptance & Customization

  • All products are custom-made based on the customer’s input.
  • Please ensure all names/texts are spelled correctly before submitting.
  • No changes or cancellations after the order is placed.

🚚 Shipping & Delivery

  • Orders are processed within 2–4 business days.
  • Delivery usually takes 4–8 working days after dispatch.
  • Unexpected courier delays may occur and are not our responsibility.

💸 Pricing & Payments

  • All prices are in INR and include applicable taxes.
  • We accept prepaid orders only via UPI, debit/credit cards, and net banking.
  • Cash on Delivery (COD) is available but Some Amount Advance pay.

💬 Return & Refund Policy

Returns are allowed only if:

  • The item received is damaged, defective, or incorrect.

Refunds will be processed to the original payment method or as store credit after review.

🔐 Privacy

Your personal information is used solely for order processing and communication. Refer to our Privacy Policy for details.

❗ Violation of Terms

We reserve the right to cancel any fraudulent orders and block users who misuse our platform.

📞 Contact Us

If you have any questions regarding our terms, feel free to contact us:
Email: lybajewel@gmail.com
WhatsApp: +91 8156070540